<p><strong>Serviceescalation - </strong><strong>contact groups</strong></p>
<p>This directive is used to identify the <em>short name</em> of the contact group that should be notified when the service notification is escalated. Multiple contact groups should be separated by commas. You must specify at least one contact or contact group in each service escalation definition.</p>
<p><em>Parameter name:</em> contact_groups<br> <em>Required:</em> yes (no, if a contact is defined)</p>