<p><strong>Serviceescalation - </strong><strong>contacts</strong></p>
<p>This is a list of the <em>short names</em> of the contacts that should be notified whenever there are problems (or recoveries) with this service. Multiple contacts should be separated by commas. Useful if you want notifications to go to just a few people and don't want to configure contact groups.  You must specify at least one contact or contact group in each service escalation definition.</p>
<p><em>Parameter name:</em> contacts<br> <em>Required:</em> yes (no, if a contact group is defined)</p>